App shows an unread message that does not exist, how do I clear it?

6
Persistent 1 unread but every chat is read. Tried marking all read, still there.
DDesmond Novak9mo ago244 views

2 answers

3
Best answer
It is almost always sitting in Message Requests or Spam, those do not clear from the main inbox. Open that folder, read or delete what is there, and the count drops. Reading it once on messenger.com also fixes the phantom count fast.
SSofia Tan9mo ago
27
If the folders are empty too, clear the app cache and pull to refresh, the badge is desynced from the server. That combo has cleared every stuck-unread I have had.
FFelix Torres9mo ago