Gmail suddenly stopped receiving emails but sending works fine. What's going on?

17
Weird one. I can send from Gmail no problem, but nothing new is coming in, not even test emails I send myself from another account. Inbox has been dead quiet for a day which is not normal. Already checked it is not just a slow day. Where do I even start?
YYara Devi6d ago691 views

4 answers

19
Best answer
Run these in order, one is almost always it: 1) Check Spam, All Mail, and your Filters (Settings > Filters), since a rule can auto-archive or delete incoming mail silently. 2) Check storage, a full Google account (15GB shared across Gmail/Drive/Photos) stops delivery cold and is the most common cause. 3) Check Settings > Forwarding and POP/IMAP for an unexpected forward. 4) Try the web version to rule out a phone-app sync issue.
JJune Yadav5d ago
9
Storage is the big one people miss. If your 15GB is full, senders can even get a bounce. Clear big attachments or free up Drive/Photos and mail flows again.
7
A rogue filter is my bet given that sending works. Someone set up a filter that skips the inbox. Settings > Filters and Blocked Addresses, delete anything suspicious.
MMarcus Roy5d ago
4
Also check you have not accidentally blocked the sender, and that the app has sync permission if it is only the phone that looks empty.
WWren Meyer5d ago