Messenger crashes the second I open it on Android, how do I stop it?

16
Brand new phone, freshly installed, and it closes instantly every time. Reinstalled twice already. Anyone beaten this one?
JJune Walsh10mo ago480 views

1 answer

25
Best answer
Clear the cache first (long press the app icon, App info, Storage, Clear cache, NOT clear data or you lose your login). If it still crashes, check for a system webview update in the Play Store, Messenger leans on that and an outdated one causes exactly this.
AAarav Ali9mo ago
Saved me a support ticket, cheers.Dev Reyes 9mo ago
Careful though, this also hides your own status, which you may not want.Vikram Silva 9mo ago
Worth noting it can reset after a big update, so keep half an eye on it.Nadia Zajac 9mo ago
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