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My Instagram DM notifications just stopped showing up. How do I get them back?

3
I still get post and story notifications fine, but DMs go completely silent, I only see them when I open the app. Already checked that DM notifications are on in the app. What else could be muting them?
IIsla Farrell6d ago471 views

1 answer

13
Best answer
Layered settings, check all of them. 1) In-app: Settings > Notifications > Messages, make sure nothing is paused. 2) System: your phone's Settings > Apps > Instagram > Notifications, look for a 'Direct/Messages' channel that might be off. 3) Battery optimization, if IG is being 'optimized' the OS delays its background notifications, set it to unrestricted. 4) Make sure you didn't accidentally mute the specific chat (open thread > tap the name > Mute).
SSana Kowal6d ago
Second this. Also make sure notifications are not being throttled by battery saver.Marcus Haddad 6d ago
Can confirm, works.Liam Lund 5d ago
Funny how the app never makes any of this obvious.Rhea Diaz 4d ago